FAQs
Please refer to the Frequently Asked Questions (FAQs) below for common inquiries related to Urgo Medical products. To find information more easily, you can press Ctrl + F and enter keywords related to your concern.
If you do not find the answer you’re looking for, please submit your question or request here. The Urgo Medical team will get in touch with you promptly to assist.
All wound care information on the website https://urgomedical.vn is compiled by healthcare professionals and based on verified, official sources. Therefore, the reliability and accuracy of the content are ensured. You can confidently refer to this website for trusted wound care information.
With the mission of supporting patients on their healing journey, Urgo Medical continuously promotes research and innovation to deliver the most advanced wound care solutions. Among these, the exclusive Lipido-Colloid Technology (TLC – Healing Matrix), applied across all Urgo Medical products, is a groundbreaking success with three outstanding advantages: “Creates a moist environment – Painless dressing changes – Accelerated healing.”
In the past, using traditional dressings required significant time and effort, as healthcare professionals had to change dressings daily and monitor wound progress frequently. Today, Urgo Medical’s products featuring TLC Technology have become the new standard in wound care, trusted and highly rated by medical experts, doctors, nurses, and pharmacists for their fast healing effect, painless dressing changes, reasonable cost, and reduced patient care time.
Learn more: Exclusive TLC Technology
In Vietnam, Urgo Medical products are widely used in over 150 hospitals nationwide and are recommended by more than 20,000 doctors and healthcare professionals. The products are also available at over 2,000 pharmacies, and Urgo Medical has launched an online channel to help patients and their families across the country easily access and use the products.
You can purchase genuine Urgo Medical products at:
- 150 hospitals and 2,000 pharmacies nationwide
- Major pharmacy chains such as: Long Châu, An Khang, Trung Sơn…
- E-commerce platform of eDoctor
All Urgo Medical promotions are fully published on the official website and fanpage. You can view detailed product listings and stay up to date with the latest promotional offers by:
– Visiting the website: https://urgomedical.vn
– Following the Urgo Vietnam fanpage: https://www.facebook.com/UrgoVietnam
– Following the Urgo Vietnam fanpage: https://www.facebook.com/UrgoVietnam
Urgo Medical is committed to 100% confidentiality of customer personal information in accordance with the Company’s Privacy Policy. We strictly do not disclose any information regarding medical conditions, health status, or personal details of patients and their families to third parties without the customer’s consent.
You can find information about Urgo Medical products on the website https://urgomedical.vn or refer to the instruction leaflet included in the product packaging. If you need direct support, please visit the nearest healthcare facility or pharmacy to purchase the product and receive consultation from medical staff.
Urgo Medical products are developed based on the comprehensive wound care model for each stage, known as P.D.I.M.E. You can use Urgo Medical products for both prevention and treatment of all types of wounds, from acute to chronic. Specifically:
- Sanyrene: Preventive spray for pressure ulcers and marks caused by face masks
- UrgoTul: Healing mesh dressing for fast recovery and painless dressing changes
- UrgoTul Ag: Healing mesh dressing with antibacterial protection
- UrgoClean Ag: Antibacterial dressing for effective wound cleansing
- UrgoStart: Specialized dressing for chronic wounds
- Bệnh nhân và người nhà bệnh nhân vui lòng liên hệ qua:
– Hotline: 028 383 29982
– Website: https://urgomedical.vn
– Fanpage Urgo Việt Nam: https://www.facebook.com/UrgoVietnam
– Youtube: https://www.youtube.com/channel/UC2rMxl5-BpOxhqchn4M9rZw
- Nhân viên y tế vui lòng để lại thông tin liên hệ TẠI ĐÂY hoặc follow Zalo Official Account của Urgo Medical dành riêng cho nhân viên y tế.
Urgo Medical – Healing People
Proudly accompanying the healing journey of Vietnamese patients for 27 years
Ho Chi Minh City: 201-203 Cach Mang Thang Tam Street, District 3, HCMC
Hanoi: 105 Lang Ha Street, Dong Da District, Hanoi
Hotline: 0283 832 9982
Hanoi: 105 Lang Ha Street, Dong Da District, Hanoi
Hotline: 0283 832 9982